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T&C


Terms and conditions of the sale:

All sales are final.

I always try to describe all items as accurate and detailed as possible. Please check your own measurements against the sizing guide and order the size referring to your measurements. If you are unsure, please message me and I will help you figure out the size to order.

I do offer a made to order service. Please message me for details/quotes.

If an item arrives faulty and/or different to the description, please message me immediately.

I will refund the faulty item if it is returned to me in the condition received within 7 days of receipt (needs to be sent back within that time).

 I post all items recorded delivery including a tracking number to find your parcel in case your item gets lost. You can also follow it's progress once it's been shipped. It is also covered for damage through handling by the post. If you receive a damaged parcel, please photograph it in the condition you receive it in and message me including photographs so I can investigate for you and get compensation. Please return the item to me and I will replace it for you.

If you are living in a country that is not listed as a shipping option, please message me as well and I will give you a quote and add it to the listing for you.

All enquiries to beatricewinter (at) hotmail.com